Privacy Policy
Privacy Policy
Effective Date: July 30, 2025
Last Updated: July 30, 2025
Paiyi International (“Paiyi,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit https://paiyiapparel.com/ (the “Website”), contact us, submit an inquiry, request samples or quotations, or engage with us regarding apparel development, OEM, ODM, wholesale, private-label, or related services.
By using this Website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
This Website is operated by:
Operator: Fujian Paiyi International Trade Co., Ltd.
Address: 1411, No. 669, Xiling Road, Lingxiu Town, Shishi City, Fujian Province, China
Email: info@paiyiapparel.com
Website: https://paiyiapparel.com/
2. Information We May Collect
The information we collect depends on how you interact with our Website and services.
2.1 Information You Provide Directly
When you contact us through a Website form, email, WhatsApp, telephone, or another communication channel, we may collect:
- Your name;
- Company name and job title;
- Email address;
- Telephone or WhatsApp number;
- Country, region, and delivery address;
- Product category and target market;
- Estimated order quantity;
- Target price and requested delivery date;
- Size, color, fabric, construction, and performance requirements;
- Sample-ordering and customization requirements;
- Inquiry details and correspondence with our team.
2.2 Product Development and Manufacturing Materials
When you request samples, OEM, ODM, private-label, or brand-development services, you may provide:
- Product photographs and reference images;
- Apparel designs, sketches, and visual concepts;
- Tech packs, measurement charts, and construction instructions;
- Trademarks, logos, labels, and packaging files;
- Fabric, color, trim, and performance specifications;
- Physical samples or reference garments;
- Other information required for product development or manufacturing.
You are responsible for ensuring that you have the legal right to provide these materials and that they do not infringe the intellectual property, privacy, or other rights of any third party.
2.3 Order, Payment, and Shipping Information
When you purchase samples, pay development charges, or place a production order, we may collect:
- Billing name and billing address;
- Recipient name, telephone number, and shipping address;
- Product, quantity, price, and order information;
- Payment status and transaction reference numbers;
- Information required for invoices, customs, and export documents;
- Courier, freight, and shipment information.
We generally do not directly store complete card numbers, card security codes, or payment-account passwords. Payment information may be processed by PayPal, card-acquiring institutions, banks, or other third-party payment providers.
2.4 Information Collected Automatically
When you visit the Website, we or our service providers may automatically collect:
- Internet Protocol address;
- Browser type and version;
- Device type and operating system;
- Date and time of access;
- Pages viewed and time spent on the Website;
- Referring and exit pages;
- Clicks, browsing activity, and Website interactions;
- Approximate geographic location;
- Information collected through cookies, pixels, local storage, and similar technologies.
3. How We Use Your Information
We may use personal information to:
- Respond to inquiries and business communications;
- Review and assess your product requirements;
- Recommend appropriate apparel categories, samples, or manufacturing solutions;
- Provide quotations, sample prices, development charges, and shipping estimates;
- Conduct product design, sampling, fabric sourcing, and technical assessments;
- Provide OEM, ODM, private-label, and brand-development services;
- Process sample orders, production orders, payments, and invoices;
- Arrange packaging, international transportation, customs, and export documentation;
- Communicate about samples, orders, production, quality control, and delivery;
- Provide customer service and after-sales support;
- Prevent fraud, misuse, security incidents, and unlawful activities;
- Improve our Website, content, customer experience, and services;
- Measure Website activity and evaluate marketing performance;
- Send product, service, or marketing communications where we have the required consent or other legal basis;
- Comply with legal obligations, court orders, and regulatory requirements;
- Establish, exercise, or defend legal claims.
4. Legal Bases for Processing
Where applicable law requires a legal basis, we may process personal information on one or more of the following grounds:
- Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract;
- Processing is necessary to respond to your inquiry, quotation request, or sample request;
- You have given your consent;
- Processing is necessary to comply with a legal obligation;
- Processing is necessary to protect our rights or the rights of another person;
- Processing is necessary for our legitimate business interests, such as improving services, securing the Website, and managing customer relationships, provided those interests do not override your fundamental rights and freedoms.
5. Cookies and Similar Technologies
The Website may use cookies, pixels, local storage, and similar technologies to operate properly, remember language preferences, understand Website activity, and support relevant marketing activities.
The types of cookies we may use include:
5.1 Essential Cookies
These cookies are necessary for Website operation, security, form submission, and basic functionality. They generally cannot be disabled through our Website settings.
5.2 Preference Cookies
These cookies help remember choices such as your preferred language, region, or Website settings.
5.3 Analytics Cookies
These cookies help us understand how visitors use the Website, including pages viewed, time spent, and interactions, so that we can improve our Website and services.
5.4 Advertising and Marketing Cookies
Where advertising or remarketing services are used, cookies and pixels may help measure campaign performance, build audiences, or present more relevant information.
Where required by applicable law, we will ask for your consent before placing non-essential cookies. You may accept, reject, or manage cookies through our cookie banner or your browser settings.
Disabling certain cookies may affect the availability or performance of some Website features.
6. Third-Party Services
We may use third-party providers to operate our Website and deliver our services, including:
- WordPress and Website plugin providers;
- Website-hosting, server, and content-delivery providers;
- Form, email, and customer-communication providers;
- Google, YouTube, and other analytics or media providers;
- Meta, Google, and other advertising platforms;
- WhatsApp and other communication services;
- PayPal, banks, card processors, and other payment providers;
- Couriers, freight forwarders, logistics providers, and customs agents;
- Translation, multilingual, and Website-security providers;
- Accountants, lawyers, insurers, and other professional advisers.
When you use a third-party feature or leave our Website to visit a third-party service, your information may be processed under that third party’s own privacy policy. We encourage you to review the relevant third-party privacy notices.
7. How We Share Information
We do not sell your personal information.
We may share information, where reasonably necessary, with:
- Our employees and authorized business personnel;
- Factories, suppliers, and supply-chain partners involved in product development, sampling, manufacturing, quality inspection, and packaging;
- Website-hosting, maintenance, security, and analytics providers;
- Payment processors and financial service providers;
- Couriers, logistics companies, freight forwarders, customs brokers, and export-service providers;
- Accountants, lawyers, auditors, and other professional advisers;
- Government authorities, courts, customs authorities, or regulators where disclosure is legally required;
- Potential parties to a merger, acquisition, restructuring, financing, or transfer of assets.
Recipients may use the information only to the extent reasonably necessary to provide the relevant service, perform a contract, protect legal rights, or comply with legal obligations.
8. International Data Transfers
Paiyi works with customers, service providers, and business partners in different countries and regions.
Your personal information may therefore be transferred outside your country or region, including to China and to countries where our servers, technology providers, payment providers, logistics partners, or business partners are located.
Data-protection laws in those countries may differ from those in your jurisdiction. Where required by applicable law, we will use reasonable safeguards for international transfers, such as data-protection agreements, contractual safeguards, or other legally recognized mechanisms.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy and to meet legal, tax, accounting, contractual, and dispute-resolution requirements.
Generally:
- Inquiry and correspondence records are retained for the period reasonably necessary for business follow-up;
- Customer, sample, and order records may be retained during the business relationship and for an appropriate period afterward;
- Payment, invoice, and transaction records are retained as required by financial and tax laws;
- Product-development files may be retained for project completion, repeat production, quality traceability, and dispute handling;
- Marketing contact information may be retained until you unsubscribe or request deletion.
When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, unless continued retention is required by law.
10. Information Security
We use reasonable technical, administrative, and organizational safeguards to protect personal information, including:
- Restricting access to personal information;
- Applying reasonable Website and server-security measures;
- Using access controls for important accounts;
- Managing employees and service providers appropriately;
- Maintaining Website software, plugins, and security settings;
- Using encrypted transmission where reasonably appropriate.
However, no internet transmission or electronic-storage system can be guaranteed to be completely secure. Please do not send payment passwords, account passwords, or other highly sensitive information through ordinary Website forms or unencrypted email.
11. Your Privacy Rights
Depending on the laws that apply in your location, you may have one or more of the following rights:
- To know what personal information we collect and how it is used;
- To request access to your personal information;
- To request correction of inaccurate or incomplete information;
- To request deletion of your personal information;
- To request restriction of certain processing;
- To object to processing based on legitimate interests;
- To withdraw previously given consent;
- To request certain information in a portable format;
- To opt out of marketing communications;
- To lodge a complaint with a relevant data-protection authority.
These rights may not apply absolutely in every situation. To protect your information, we may need to verify your identity. We may also refuse requests that are manifestly unfounded, repetitive, excessive, or otherwise permitted to be refused under applicable law.
To submit a privacy request, contact us at info@paiyiapparel.com.
12. Marketing Communications
Where permitted by law or where we have obtained the required consent, we may send information about:
- New products and available samples;
- OEM, ODM, and private-label services;
- Apparel development and supply-chain services;
- Exhibitions, events, and partnership opportunities;
- Products or services related to your previous inquiries or purchasing interests.
You may unsubscribe through any available link in our emails or by contacting info@paiyiapparel.com.
Even after opting out of marketing messages, you may still receive necessary transactional or service communications concerning quotations, samples, orders, payments, production, delivery, or customer support.
13. Children’s Privacy
This Website and our services are intended primarily for companies, brands, wholesalers, buyers, and adult business users. They are not directed toward children.
We do not knowingly collect personal information from children under the age of 16. If you believe that a child has provided personal information without appropriate parental or guardian consent, please contact us so that we can take reasonable steps to delete it.
14. Third-Party Links and Embedded Content
The Website may contain links to, or embedded content from, third parties, including YouTube, social-media platforms, WhatsApp, maps, payment providers, and external websites.
These third parties may independently collect device information, IP addresses, cookies, and interaction data. We do not control and are not responsible for the privacy practices or content of third-party services.
15. Sensitive Information
Unless specifically requested by us and reasonably necessary for a legitimate business purpose, please do not submit:
- Complete government identification or passport details;
- Complete payment-card numbers or security codes;
- Payment-account passwords;
- Medical or health information;
- Biometric information;
- Other sensitive personal information unrelated to an apparel inquiry or order.
16. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our Website, business practices, legal requirements, or third-party services.
The revised policy will be posted on this page, and the “Last Updated” date will be changed. Where a change materially affects your rights, we may provide additional notice through the Website or another reasonable method.
17. Contact Us
For questions about this Privacy Policy, our handling of personal information, or your privacy rights, please contact:
Paiyi International
Address: 1411, No. 669, Xiling Road, Lingxiu Town, Shishi City, Fujian Province, China
Email: info@paiyiapparel.com
Website: https://paiyiapparel.com/
